General information

With each new release of a Proton VPN app, there are improvements, bug fixes, and new features that improve the user experience. It is therefore essential to always update your Proton VPN apps to the latest version. Additionally, if you need assistance with any of our apps, it’s very important […]

Occasionally, you may find that the Proton VPN server you always connect to has been removed.  At Proton VPN, we continuously upgrade our servers to ensure the best performance and stability. These investments are what make Proton VPN consistently the fastest VPN service. This means that we will periodically retire […]

WireGuard® is a new VPN protocol that is lightweight, fast, and secure. By default, there are some potential privacy issues with WireGuard, but Proton VPN’s implementation of the protocol uses unique technical solutions to safeguard your privacy. Which implementation of WireGuard does Proton VPN use? Proton VPN uses a specially […]

Two-factor authentication (2FA) adds an additional layer of security to your Proton VPN account by requiring a second round of verification to the login process. To use 2FA, you must have a device with an authenticator app installed on it. The authenticator app creates a one-time, 6-digit code to use […]

Peer-to-Peer is a network protocol for computer users that allows to search and download content. Because of the unique structure of the network, it is very efficient for downloading large files. On a Peer-to-Peer network, when a user is searching for a specific file, the installed software is locating the […]

Proton doesn’t have access to your password, so we can’t reset it for you if you forget or lose it. But you can reset your password yourself if you’ve set an account recovery method. Important note: If you reset your password, you won’t be able to read all your existing […]

Using a VPN on your Android phone: Why you need a VPN on your Android phone Android phones can share their internet connection by creating a “mobile hotspot”  that allows other devices to connect to the phone via WiFi so that they can access the internet using the phone’s mobile […]

To log in to our apps and the Proton VPN web portal, you’ll need to use your Proton Account username and password. If you manually configure your device to connect to Proton VPN using OpenVPN, you’ll need to sign in using your OpenVPN / IKEv2 username and password. In this […]

Proton VPN has a Secure Core feature that improves user privacy and data security by mitigating some of the risks from a compromised VPN server. A common method to expose VPN traffic is to compromise the server that handles your traffic. This risk is particularly acute for servers located in […]

Now that we have made more modern, powerful, and sleek VPN protocols, including WireGuard™ and our own Stealth, available on our apps, we’ve decided to remove the following protocols from the following platforms: Additionally, due to how these protocols are implemented on Apple devices, especially Apple’s native IKEv2 implementation, there […]